Complaints Office
At Merseburg University of Applied Sciences, we value equality, fairness, cooperative behaviour, and respectful communication both internally and externally. Students, employees, and guests should be treated fairly and equitably with mutual respect.
This aspiration should but cannot always succeed. If you feel that you or others have been treated unjustly, unfairly, disrespectfully, or discriminated against (or are unsure whether this may be the case), don't hesitate to get in touch with us. We will first listen to your concerns and then advise you on whether and what further action you can and want to take. This may, for example, be a conversation with those who you feel have treated you badly, it may be the involvement of other parties (e.g. superiors) or third parties (e.g. lawyers or police) or the initiation of a "formal complaints procedure" within the university.
The Complaints Office (in German: Vertrauensstelle) of our University was set up in the summer of 2021. The basis for the work of the confidentiality office is the "Regulations for respectful and fair treatment and protection against discrimination and disadvantage at Merseburg University of Applied Sciences" (Amtl. Bekanntmachungen 23/2021).
You can reach us at vertrauensstelle@hs-merseburg.de.
We will also report on our work as part of the Equal Opportunities Officer's annual report to the Senate of the University. We are happy to receive suggestions and comments that can improve our work.
Contact us via vertrauensstellenoSpam@hs-merseburg.de
